FAQ's
Purchasing & Payments
Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and other payment methods supported by Shopify Payments.
Q: Can I use a discount code?
A: Yes, if you have a valid discount code, you can enter it at checkout to receive your discount.
Q: What is your refund policy?
A: Due to the nature of digital products, we only offer refunds for items that have not been downloaded. Please contact us if you need assistance with your order.
Technical Questions
Q: I didn’t receive my download link. What should I do?
A: First, check your spam or junk email folder. If you still don’t see the email, please contact us at support@cosmetologycreator.com, and we’ll be happy to assist.
Q: Can I use these products on my phone or tablet?
A: Yes, our products are compatible with most devices. You’ll need a PDF reader app to view and use them.
Q: Can I re-download my purchase if I lose the file?
A: Yes.
Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and other payment methods supported by Shopify Payments.
Q: Can I use a discount code?
A: Yes, if you have a valid discount code, you can enter it at checkout to receive your discount.
Q: What is your refund policy?
A: Due to the nature of digital products, we only offer refunds for items that have not been downloaded. Please contact us if you need assistance with your order.
Technical Questions
Q: I didn’t receive my download link. What should I do?
A: First, check your spam or junk email folder. If you still don’t see the email, please contact us at support@cosmetologycreator.com, and we’ll be happy to assist.
Q: Can I use these products on my phone or tablet?
A: Yes, our products are compatible with most devices. You’ll need a PDF reader app to view and use them.
Q: Can I re-download my purchase if I lose the file?
A: Yes.